southlandorganics

Southland Organics Help Desk

How do I cancel my order?

What do I do if my item(s) arrives damaged?

How do I track my order?

Do you ship worldwide?

Shipping

What are the application rates for Big Ole Bird?

Is Torched OMRI listed or organic?

Is Torched a burn down herbicide or systemic?

After spraying Torched, how long should I wait before I can plant where I sprayed?

Are Defender and Desecticide safe for honey bees?

Can Big Ole Bird be run at the same time as Catalyst?

Can Big Ole Bird be run at the same time as Mother Load?

Can Hen Helper be run at the same time as Catalyst?

Products

How do I use my benefits/rewards points?

Rewards

Orders

I'm having trouble logging in

What is your cancellation policy?

Sorry about that. Please make sure you’ve [created your account] and then [activate your account] to log in to the new site. You should have gotten an email from us to activate the account. Need to resend the email? Click here: [Link to resend email]

Sorry about that. Please make sure you&#x2019;ve [created your account] and then [activate your account] to log in to the new site. You should have gotten an email from us to activate the account.Need to resend the email? Click here: [Link to resend email]

Orders can be canceled within [X hours]. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel you

Orders can be canceled within [X hours].Please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.After this period, we may not be able to cancel your order as it might already be in processing or shipment.If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

We&#x2019;re sorry your item(s) have damage!Some items break during shipment. We&#x2019;ll do our best to help.Please email our team with an image of your damaged item for further assistance.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll be sure to resolve the situation as best we can!

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